Contact Us
This page explains how to reach the editorial team at Best Payout Casinos and what we can help with.
How to Reach Us
Send your message to [email protected]. Our team reads every submission and aims to reply within two to three working days, though this is a target rather than a guarantee.
What You Can Write to Us About
- A correction to a tested RTP figure or payout percentage we have published
- An outdated bonus term, withdrawal time, or processing fee in one of our casino reviews
- A broken link anywhere on the site
- A partnership or editorial enquiry
- A data request under our privacy policy
Please include the specific page URL and the figure you believe is incorrect. That detail helps our team locate and verify the entry quickly.
What We Cannot Help With
We are an independent editorial site. Our team cannot access, view, unlock, close, or refund any casino account, and we do not mediate disputes between players and operators.
If you have an account issue, contact the operator's customer support team directly. If that does not resolve the matter, escalate to the operator's approved ADR provider, whose details must appear in the casino's terms and conditions under UKGC rules.
Gambling Support
If you are concerned about your gambling, free and confidential help is available right now.
- BeGambleAware -- advice and referrals at www.begambleaware.org
- GamCare -- free helpline on 0808 8020 133, available 24 hours a day
- GAMSTOP -- self-exclusion across all UKGC-licensed casinos at www.gamstop.co.uk